FAQs

15 February 2018 , Manchester

FAQs

Q. How can I view the questions before entering?

A. If you register your details on the site an account will be created for you; you will then be able to view the questions for entry. There is no obligation to enter after registering.

Q. How do I log back in to work on my un-submitted entry?

A. Please visit the login page here. Once you enter your e-mail address and password, you will be taken through to your dashboard.

Q. I have tried to log back in and my entry has disappeared

A. When saving your entry to return later please ensure that you click "Save". If you have not clicked save you will need to log on through the "Enter Now" button.

Q. I have tried to submit my entry but the "Proceed" button will not work

A. Your entry may have timed out. We would recommend that you save every 30 minutes while going through the entry process. Alternatively write out your answers in a word document and then copy and paste your answers in to the correct question space. If you are leaving the page for any length of time please ensure that you click "Save".

Q. How do I enter more than one category?

A. Please go to the 'Entries' tab, once you enter your e-mail address and password, this will take you through to the next page with any saved entries. Click 'Enter category', this will then give you the full list of additional categories that you can click on and enter.

Q. I am still having trouble entering

Please contact Maddie Odell on +44 (0)203 953 2675 or email Maddie.Odell@emap.com

 

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